Casework
Residential permits

System controls

System settings

Operational configuration for routing, links, documents, approvals, exports and production readiness.

Environment

Production

Active
casework.egit.com.au
Database

Supabase

Active
RLS enabled with staff policies
Storage

Private buckets

Active
project-documents and generated-documents
Admin persistence

Not enabled

Planned
Settings remain controlled by config/code in v1

Branch routing

Queue ownership, branch spread and default staff assignment rules.
Active
OwnerOperations
Default routing
By municipality
Active

East Gippsland, Latrobe and Mount Alexander route to their configured branches.

Unassigned intake
Visible on dashboard
Active

Cases without an assessor remain in intake and are not hidden from queues.

Branch overrides
Admin only
Planned

Manual transfer will require administrator role and audit reason.

Secure links

Customer application and RFI invite defaults.
Planned
OwnerIntake
Invite expiry
15 days
Planned

Default expiry from environment setting for customer secure-link submissions.

Revocation
Staff action
Active

Revoked and expired RFI links already render separate applicant states.

Email delivery
Provider pending
Needs setup

Invite creation is modelled; outbound provider credentials are not connected yet.

Document and storage rules

Evidence storage, versioning and private document access controls.
Planned
OwnerSecurity
Project documents
Private bucket
Active

Supabase storage buckets are private and intended for signed server URLs.

Generated packages
Private bucket
Active

Export packages and generated documents stay separate from customer uploads.

Malware scanning
Pending provider
Needs setup

Schema tracks scan state; scanning service is not wired in v1 yet.

Decision guardrails

Human approval boundaries for assessment, RBS decisions and export release.
Active
OwnerCompliance
Assessor sign-off
Explicit
Active

Assessment revisions must be signed off by an assessor before RBS review.

RBS approval
Separate action
Active

PermAssist export is blocked until RBS approval is recorded.

Previous-stage changes
Fresh revision path
Active

Reopening earlier work creates a new path instead of mutating locked history.

PermAssist export

Package generation, mapping version and preflight rules.
Active
OwnerPermits
Mapping version
0.1
Active

Current adapter produces CSV package, manifest and validation report.

Preflight
Approval gated
Active

Export checks require project details, documents, sign-off and RBS approval.

Production import
PermAssist credentials
Needs setup

Direct submission/import credentials are not connected in this v1.

Integrations

External services used by the operational workflow.
Needs setup
OwnerPlatform
Supabase
Connected
Active

Database, RLS policies and storage buckets are configured.

Email provider
Mock provider
Needs setup

Outbound invite and RFI delivery needs provider credentials before staff launch.

Document analysis
Mock provider
Needs setup

Extraction scaffolding is present; production analysis provider is not selected.

Audit and retention

Evidence trail, actor attribution and retention posture.
Planned
OwnerAudit
Audit events
Application scoped
Active

Human decisions, generated packages and link actions are represented in the trail.

Actor snapshots
Role aware
Planned

Production events should persist actor id and role at the time of action.

Retention period
Policy pending
Needs setup

Council retention policy needs to be confirmed before enforcing archive rules.

Production readiness

What needs attention before staff rollout.
Core casework flow is active

Queues, revisions, RFIs, approval gates and export package generation are wired.

Provider setup remains

Email delivery, document analysis and production PermAssist credentials still need real provider configuration.

Editable settings come later

Settings mutations should wait for staff auth, role checks and audit-backed server actions.

Connected services

Current integration posture.
Supabase database
Connected
Active
Supabase storage
Private buckets
Active
Email delivery
Provider pending
Needs setup
Planning/title lookup
Provider pending
Needs setup

Readiness register

Operational items that drive whether a setting is active, planned or waiting on setup.
AreaStateOwnerNext action
Staff authNeeds setupPlatform
Connect staff login and role claims
Outbound emailNeeds setupPlatform
Configure invite and RFI provider
Secure storageActiveSecurity
Issue signed URLs from server actions
PermAssist packageActivePermits
Confirm import mapping with real PermAssist target
Audit retentionPlannedAudit
Confirm council retention period