Casework
Residential permits

Access control

Users and roles

Manage staff assignments, branch coverage, role boundaries and privileged action planning.

Staff users

6

Demo operating model
Assessors

3

Can record assessment decisions
RBS users

1

Separate approval authority
Unassigned

1

Application owner missing

Staff access register

Role boundaries for human decisions.
UserRoleBranchPermissionsStatus
M. TranAssessorBairnsdaleAssessment decisionsActive
J. PatelAssessorTraralgonAssessment decisionsActive
Brian RossRBSAllRBS approvalActive
Ops AdminAdministratorAllTemplates, users, exportsActive

Role boundaries

Privileged actions stay explicit.
Applicant cannot edit locked submissions
Assessor cannot record RBS approval
Admin can manage templates

Security planning

Production controls still visible.
RLS policies
Signed document URLs
Server-only export generation